Privacy Policy

Last Updated: January 28, 2026

This Privacy Policy describes how HOLD Studio (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, book classes, make purchases, or otherwise interact with us online or in person.

We are committed to protecting your privacy and complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

⸻

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Billing and payment information

• Account login credentials

• Class bookings and purchase history

• Communications with us (emails, forms, messages)

B. Information Collected Automatically

• IP address

• Device type and browser

• Pages visited and actions taken on our website

• Date and time of visits

• Cookies and similar tracking technologies

C. Health & Fitness Information

If you choose to provide it (for example, through waivers or intake forms), we may collect limited health-related or fitness information to help ensure safe participation in classes. This information is used only for operational and safety purposes and is not sold.

⸻

2. How We Use Your Information

We use your personal information to:

• Operate and manage our studio and website

• Process bookings, payments, and memberships

• Communicate with you about classes, schedules, updates, and promotions

• Improve our services, offerings, and customer experience

• Maintain safety and compliance

• Detect fraud or misuse

• Comply with legal obligations

⸻

3. Sharing of Personal Information

We may share personal information with:

• Service providers (e.g., booking platforms, payment processors, email tools)

• Technology and analytics providers to improve our website

• Legal or regulatory authorities, if required by law

We do not sell your personal information.

⸻

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate our website

• Understand usage patterns

• Improve performance and functionality

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

⸻

5. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose

• Access the personal information we have about you

• Correct inaccurate personal information

• Delete your personal information (subject to legal exceptions)

• Opt out of the sale or sharing of personal information (we do not sell personal data)

• Limit the use of sensitive personal information, where applicable

• Not be discriminated against for exercising your privacy rights

How to Exercise Your Rights

You may submit a request by contacting us at:

📧 [Insert Privacy Email Address]

We may verify your identity before processing requests.

⸻

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services

• Maintain records

• Meet legal, accounting, or regulatory requirements

⸻

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

⸻

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

⸻

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

⸻

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

⸻

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

HOLD Studio

📧 hello@holdfitness.com

📍 1225 East Imperial Hwy, Placentia, CA 92870