Frequently Asked Questions

  • Water, grip socks, and a growth mindset! First timers must show up 5 minutes before class and will not be admitted if late.

    Our instructors and staff are here to guide you through each class. Don’t be afraid to tell us it’s your first or 100th time - we’re always happy to go over things.

  • Book directly through our website (“Book a Class”) or app (Hold Studio in the App Store). You can also call/text/email us for any recommendations that complement your current routine.

  • We have a 5-minute grace period. For anyone new, late arrivals will not be accommodated, as we need to go through the machines and safety protocol as part of your first experience.

  • Clients can cancel or adjust bookings up to 8 hours before the class time. After this period, late cancels are incurred a $20 charge, and no shows are $25. Please reach out to the studio as soon as you know. you aren’t going to make it, and we’ll do our best to accommodate you.